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Educational Systems Programming Return & Exchange Policy 
Educational Systems Programming (ESP)  products may be exchanged for a product of equal or lesser value within 30 days of receiving the original shipment. Materials must be returned undamaged and the purchaser is responsible for the shipping expense. The exchanged product will be sent upon receiving the returned product.  Only one exchange is permitted per person.   If you would like to make an exchange, please contact our representatives at 1 (800) 628-6266 or e-mail esp-info@nau.edu. Please include the original packing slip. ESP sales are final after 30 days and may not be returned or exchanged.
Returns should be sent to:

Northern Arizona University
PO Box 5676
Flagstaff, AZ 86001