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Educational Systems Programming Return & Exchange PolicyNorthern Arizona University
Educational Systems Programming (ESP) products may be exchanged for a product of equal or lesser value within 30 days of receiving the original shipment. Materials must be returned undamaged and the purchaser is responsible for the shipping expense. The exchanged product will be sent upon receiving the returned product. Only one exchange is permitted per person. If you would like to make an exchange, please contact our representatives at 1 (800) 628-6266 or e-mail firstname.lastname@example.org. Please include the original packing slip. ESP sales are final after 30 days and may not be returned or exchanged.
Returns should be sent to:
PO Box 5751
Flagstaff, AZ 86001